Plunket services are free
Plunket services are available to all families living in New Zealand, regardless of their residency status.
Plunket provides free health visits and support to all families with children. We will see you and your baby regularly from when your baby is six weeks old until they turn five years old. You can read more about Plunket visits here.
During your Plunket visits you can ask any questions at all. If you’re worried about something, or you're interested in knowing about something, you can always talk to us about it.
PlunketLine
PlunketLine is a free parent helpline and advice service available to all families 24 hours a day, seven days a week on 0800 933 922.
Interpreter
If English is not your first language, you can ask for an interpreter for your Plunket visit or when you are speaking with PlunketLine.
Other services
Plunket also offers other services for parents and small children. These are playgroups, toy libraries, parenting education, and other support services in your local community. You can find more information about Plunket's services in your area here.
You can find health videos translated into a range of languages on the Ministry for Ethnic Communities website
Other organisations that might be able to help you
You are never alone when raising a family. Here are some other organisations that might help.
The emergency number in New Zealand is 111.
Citizens Advice Bureau – The Citizens Advice Bureau (CAB) provides free information and advice to new migrants about living and working in New Zealand. CAB Language Link (0800 78 88 77) is a national call centre offering free information in more than 20 languages.
English Language Partners helps migrants to learn English in their home or at a group or class in their local community.
New Zealand Red Cross provides resettlement programmes for refugees and other services including help to find employment.
If you or your child are sick, you can call Healthline free on 0800 611 116 for advice.
If you or your child needs to see a doctor (also called a GP – General Practitioner), click here to find a GP in your area. Once your family is registered with a general practice, GP visits are free for children under 14.
Most children aged 13 and under who are enrolled with a general practice will not be charged a fee for a standard visit with a doctor or nurse.
Almost all practices offer the zero fees scheme (more information in the link below). Check with your general practice to see if they are participating.
Learn more about the zero fees scheme
